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| • | Communicating in a Team Environment | |
| To successfully work in a group dynamic, we should learn to adapt to others' communication styles. Deliver difficult messages, provide feedback for development not dismissal, address disagreements with supervisors and co-workers, and reduce day-to-day hassles. | ||
| • | E-Mail and Memo Writing | |
| Learn the right way to manage your email: the overflowing inbox and techniques to simplify email communication. Write memos and emails that are short, simple and specific. | ||
| • | Effective Business Writing | |
| Sharpen your writing skills through formatting techniques that make your writing more effective and easier to read through such written correspondence as email, memos and letters. | ||
| • | Negotiation Skills & Strategies | |
| Learn to ask for what you really want, overcome resistance to the deal and not settle for less than what's comfortable. Make changes to situations you're unhappy with through a deal making process. Learn the tactics to being a powerful negotiator in this one day course. | ||
| • | Project Management | |
| Refine your project management skills with our two-day course. This seminar focuses on inter and intradepartmental team synergy and the most effective techniques for successfully managing projects. | ||
| • | Speaking & Presentation Skills | |
| Speak confidently and clearly. Learn how to: prepare a presentation, manage your fear of speaking in public, use visual aids and refine your speaking style. Our step by step process to speaking and presenting with ease will help you sound as self-assured and dynamic as you feel. | ||
| • | Supervising & Coaching Skills for Managers | |
| Whether you are the captain of a sales team or the manager of a large department, the key to a positive workplace environment is effective leadership. Learn the proven management techniques for creating empowered teams. | ||
| • | Time Management Strategies | |
| This course focuses on creating effective systems that improve your efficiency and maximize your time while reducing stress. This workshop includes developing a structured filing system, implementing the "Do It Now!" method, organizing your workspace and managing your work flow. | ||
| NEW! Best Practices Series - Facilitated by Ron Coverson | ||
| • | Best Practices: Wisdom in the Work Place | |
| This seminar will give participants an opportunity to review contemporary work situations (examples) and learn how to apply proven techniques for anticipating and reducing the chance of relational conflicts. These unique practices will enable employees to minimize conflict, improve communication, and build healthy work relationships. | ||
| • | Best Practices: Facilitation and Meeting Management | |
| This seminar is designed for those employees who are interested in better ways to plan for and manage their meetings. Gain knowledge of the role and responsibility of a facilitator, and an understanding of the purpose and appropriate use of meetings. | ||
| • | Best Practices: Performance Management 2002 | |
| Performance Management 2002 is a process designed to enable managers to work with employees in a way that greatly enhances communication and minimizes conflict. This process features state of the art performance technologies that include a proven method that enables managers to develop the skills to accurately assess employee performance. | ||